Privacy policy
At ROADE, we take your privacy very seriously. In accordance with the obligations established in the General Data Protection Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, and the Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, we commit to treating your personal data with the utmost care and security.
Before you decide to entrust us with your data, we invite you to review our privacy policy. This document details how we protect your information and your rights. Your trust is fundamental to us, and we want to make sure you feel safe and well-informed.
Responsible for the processing of your data
Company: NAKEEP S. COOP. GALEGA
VAT: F70568621
Registered office: C/ Hortensia 12, 15185 Cerceda (A Coruña) - Spain
Person responsible for the data file: María Roade Comesaña
Hereinafter "ROADE", "Site", "us" or "our" or the “Data Controller”.
Changes to this privacy policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses detailed below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
The information you send us directly through our Services may include:
- Basic contact details, including your name, address, phone number, email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information, including your username, password, security questions.
- Shopping information, including the items you view, put in your cart, or add to your wish list.
- Customer service information, including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
How we use your personal information
- Providing Products and Services. We use your personal information to provide you with the Services in order to fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating any returns and exchanges, and enabling you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activities, including credit card transactions and fraud prevention.
- Legal Compliance. We use your personal information to comply with our legal, regulatory, and compliance obligations, including responding to governmental or judicial requests.
Disclosure of your personal information
We may share your personal information with third parties in the following circumstances:
- Service Providers. We may share your personal information with service providers who perform services on our behalf, such as payment processing, order fulfillment, package delivery, customer service, data analysis, marketing and advertising, and other similar services.
- Legal Compliance and Protection of Rights. We may disclose your personal information if we believe it is necessary to comply with an applicable law, regulation, legal process, or governmental request; to enforce our terms of service and other policies; to protect the safety or integrity of the Services; or to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
Your rights and choices
Depending on your location and subject to applicable law, you may have certain rights with respect to your personal information. These may include the right to access, correct, delete, restrict the use of, object to the processing of, or request the portability of your personal information. You may also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided in the "How to Contact Us" section of this Privacy Policy. Please note that we may request additional information to verify your identity before processing your request.
Security of your personal information
We take reasonable steps to protect your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. However, no security measure is completely infallible, and we cannot guarantee the security of your personal information.
International transfers of personal information
Your personal information may be transferred, stored, and processed in a country other than yours, including countries outside the European Economic Area (EEA), where data protection laws may be different from those in your country. We take steps to ensure that any international transfer of information complies with applicable law and protects the privacy and security of your personal information.
Retention of your personal information
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Links to other sites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
How to contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
ROADE (NAKEEP S. COOP. GALEGA)
C/ Hortensia 12, 15185 Cerceda (A Coruña) - Spain
info@roade.es
This Privacy Policy applies only to our collection, use, and disclosure of personal information. It does not apply to the practices of third parties that we do not own or control, including other websites, services, or applications that may be linked from the Services.
Cookie Policy
Under the current "Law on Information Society Services and Electronic Commerce" (LSSICE), we are required to request explicit consent from the user before browsing websites that use non-essential cookies.
Below, we detail what cookies are, their purpose, and how you can manage your settings or disable them. We also inform you about the different types of cookies and their specific uses.
At roade.es, we use cookies to ensure the correct functionality of our page, as well as to enrich our content by analyzing the navigation patterns of our users.
What are cookies?
Cookies are small text files that are stored in your browser when visiting certain websites. These files store information about visitors, which can be of a technical nature, personal preferences, content personalization, usage statistics, links to social networks, access to user accounts, among others. Their goal is to personalize the web experience according to the user's profile and needs, being essential for the provision of numerous online services.
Types of cookies
Depending on the entity that manages them
- Own cookies: Sent to the user's device from a domain or equipment controlled by the publisher itself, facilitating the requested service.
- Third-party cookies: Sent from equipment or a domain not managed by the publisher, but by another entity that processes the data obtained.
According to their purpose
- Technical cookies: Necessary for navigation and the correct functioning of our website.
- Personalization cookies: Allow access to the service with predefined characteristics based on a series of criteria.
- Analysis cookies: Used for the tracking and analysis of user behavior.
- Advertising cookies: Designed to collect information about browsing habits and display personalized advertising.
According to their duration
- Session cookies: Designed to collect and store data while the user accesses a web page.
- Persistent cookies: Data remains stored in the terminal and can be accessed and processed for a defined period.
Cookies used
Below are the specific cookies used on our website, along with their purpose and duration:
Technical cookies
| Name | Type | Purpose | Duration |
|---|---|---|---|
| iqitpopup_39791 | Own | Pop-up management | Persistent |
| cookielaw_module | Own | Cookie preferences | 1 day |
| _ga | Third-party (Google Analytics) | User differentiation | 2 years |
| PHPSESSID | Own | Session information | Session |
Personalization cookies
| Name | Type | Purpose | Duration |
|---|---|---|---|
| paypal_storage | Third-party (PayPal) | Account details | Persistent |
Analysis cookies
| Name | Type | Purpose | Duration |
|---|---|---|---|
| _gid | Third-party (Google Analytics) | Unique per page visited | 1 day |
Advertising cookies
| Name | Type | Purpose | Duration |
|---|---|---|---|
| Datr | Third-party (Facebook) | Security and fraud | 2 years |
| _fbp | Third-party (Facebook) | Real-time advertising | 3 months |
Cookie Management
You can accept, configure, or reject the use of cookies through our cookie configuration center, accessible from the cookie notice. It's important to remember that the deletion of third-party cookies must be done from your browser settings.
Browser settings
For more information on how to manage cookies in your browser, visit the following links as applicable:
- Chrome: Cookie settings in Chrome
- Firefox: Cookie settings in Firefox
- Internet Explorer: Cookie settings in Internet Explorer
- Safari: Cookie settings in Safari
- Opera: Cookie settings in Opera
Please note that some functionalities of the web may be affected when disabling certain cookies. If you have any questions or queries, do not hesitate to contact us.
This cookie policy may be updated, so we recommend reviewing it periodically